On behalf of RiskPoint, we are looking for a proactive and technically minded Technical Application Support Specialist to join their growing IT-team. If you are early in your developer career and prefer fixing a problem for good over fixing it again next Tuesday, this could be your next career opportunity.

About RiskPoint:

RiskPoint Group is a fast-growing global Managing General Underwriter (MGU), providing specialist insurance solutions across multiple lines of business in close partnership with leading insurance companies. With more than 325 employees in 18 locations, RiskPoint combines deep underwriting expertise with in-house claims handling and strong business support.

As a Technical Application Support Specialist at RiskPoint, you will join the growing Application team within Group IT, part of the wider Finance and Operations department. The team currently consists of nine people, six based at the head office in Copenhagen and three working remotely. With daily stand-ups, the team collaborates closely and helps one another.

RiskPoint operates in an agile, collaborative environment with strong cross-border cooperation. Several systems are mid-migration at any given moment, and changes ship across Cyber, Directors and Officers (D&O), Transaction Risk, and Property in parallel. If that sounds chaotic, it is the fun kind. With a flat structure and a culture built on trust and responsibility, RiskPoint offers real impact, ownership, and room to grow.

About the Position:

As a Technical Application Support Specialist at RiskPoint, you will take direct responsibility for the quality of application support, with a clear technical focus. You will maintain the stability and functionality of the internal applications and the integrations between them, and you will not just resolve incidents, but identify patterns in recurring issues and recommend improvements before they affect colleagues and daily operations.

The role is a great fit for someone early in their career as a developer who wants to use their skills close to the business. You will combine hands-on work with SQL, JSON, REST and SOAP integrations, and JavaScript or .NET with daily contact to the people who use the systems, as well as external vendors. As you grow, so will your responsibilities.

The position is based onsite at RiskPoint's Copenhagen office. Most interactions take place online or over the phone, but in-person meetings are part of the job, including occasional travel to colleagues and stakeholders in other countries.

Your key responsibilities will include but not be limited to:

  • Provide technical support for internal applications and integrations, ensuring system stability and minimising operational disruptions

  • Troubleshoot, analyse root causes, and proactively address recurring issues by looking into logs, data, and integration flows

  • Query and analyse data with SQL to investigate issues and verify fixes

  • Investigate and support integrations based on REST and SOAP services and JSON payloads

  • Make small fixes, scripts, and improvements in JavaScript or .NET, with review from experienced colleagues

  • Collaborate with analysts, developers, external vendors, and internal stakeholders to implement long-term solutions

  • Reduce future support requests by improving processes, documentation, and guidance for colleagues

  • Create and maintain internal documentation and training materials

  • Manage and prioritise tickets in Jira, ensuring accountability and timely resolution

Please note that applicants must currently reside in Denmark and hold a valid work and residence permit. Fluency in both written and spoken English is required, and other languages are an advantage.

Your Profile - A Great Match for RiskPoint:

For this position, we are looking for a structured, analytical, and service-minded Technical Application Support Specialist who takes ownership, balances multiple priorities, and drives tasks all the way to completion.

You have a relevant education, such as an AP Degree in Computer Science (datamatiker) or a bachelor's degree in Computer Science, Information Technology, or a related field, and 1-3 years of experience as a developer, in application support, or in a similar technical role.

The role carries an underlying expectation: you use AI to build your own methodology, not just RiskPoint's products, and reach for it by default.

To succeed in this role, you should bring:

  • Hands-on experience with SQL, including querying and analysing data

  • Working knowledge of JSON and of integrations based on REST and SOAP

  • Development experience in JavaScript and/or .NET

  • Experience managing tickets and working in agile delivery using Jira or similar tools

  • A structured approach to troubleshooting and root cause analysis

  • A service-oriented mindset, strong communication skills, and the ability to build relationships

You are a strong team player who combines technical insight with clear communication, and you remain humble when building trust and driving progress across teams and vendors.

Although not required, RiskPoint would prefer candidates who have:

  • An understanding of Microsoft Dynamics 365 Business Central, including common configuration tasks

  • Knowledge of AL or C/AL

  • Experience with other applications and technologies

Ready for the next step?

If you see yourself in this role, feel free to reach out to us for a confidential conversation. Please use the form below.